Shipping and returns information

At Third Cast, we want your online shopping experience to be as smooth as possible. Find all the details regarding our shipping and returns policies right here. We're committed to getting your new gear to you efficiently and handling any returns with ease.

Frequently asked questions about shipping and returns

Here are some common questions about getting your Third Cast orders delivered and what to do if something isn't quite right. We aim to be transparent and helpful every step of the way, ensuring you're stoked with your purchase.

How quickly can customers expect to receive their goodies?
You can expect to receive your Third Cast order within up to 2 weeks from the date of purchase. We work hard to get your awesome new gear to you as quickly as possible!

What will it cost for delivery?
A flat rate of $12 applies to all deliveries within Australia. We aim to keep our shipping costs fair and straightforward.

What's your policy if I'm not completely stoked with my purchase?
If you're not completely stoked with your purchase, you can return or exchange unworn items. Please ensure items are in their original condition for a smooth return process.

Do you ship your fantastic threads to customers outside of Australia?
Currently, Third Cast only ships within Australia. We're focused on providing the best service to our local customers for now, but stay tuned for potential international shipping options in the future!

Got more questions?

If you couldn't find the answer you were looking for, don't hesitate to reach out! We're here to help make your Third Cast experience excellent, every single time.